Keeping the energy flowing

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Innovating for a brighter, cleaner 
future

Driven by curiosity, sustained by success

To us, innovation is all about exploring new tools and techniques to make us even better at what we do - and we’re relentlessly curious.

"We've got 82,000 miles of pipe, delivering gas to 11 million customers. We have lots of projects, from safety projects to drone technology and VR to make sure we get the best from our pipework."

Becky, Innovation Project Manager

Better technology for a simpler, safer future

Expert skill and a great team effort

We’re proud to be home to some of the greatest talent in the country, and we’re proud of the immense effort that goes into every one of our projects.

More advanced technology makes for a brighter future – so we make sure to invest in new technology, from groundbreaking gas detection equipment to state-of-the-art drone technology.

We even use virtual reality (VR) to explore how we can train our engineers more effectively. We’re always striving for the next big thing to benefit our customers.

Innovation for you

Honing hydrogen

We’ve been investigating how hydrogen and natural gas can be used safely and efficiently as part of a greener gas network.

We’re exploring different billing options that allow for alternative low carbon energy gases.

Bills of the future

Revolutionising transport

We’ve invested in a high-pressure compressed natural gas (CNG) refuelling station, which is helping to reduce greenhouse gas emissions from heavy goods vehicles.

Why does it matter?

Keep the energy flowing

There are more people like Becky working tirelessly to create new and improved solutions across the gas network. Share their story on Facebook and Twitter and help keep the energy flowing!

Committed to helping the UK lower emissions

We’re committed to helping the UK decarbonise, but there’s still much more to be done. That’s why we continue to push the boundaries of our innovation.

Shaping the future, one idea at a time

We understand the challenges involved in delivering a sustainable energy supply that meets the demands of today.

Protecting the planet

We’re leading numerous projects exploring low carbon gas alternatives, with a vision of providing long-term value for our customers and the planet.

Innovation collaboration 

It’s important to share our learnings throughout our journey of discovery.

That’s why we’ve worked with other gas distribution networks to create the Gas Network Innovation Strategy – bringing together the most important challenges and opportunities in our industry, right here and now.

We establish the key role we play in meeting future energy demand.

We find the most up-to-date tools and techniques to support our work.

We encourage the wider energy industry to get involved.

Nurturing ideas 

Right from that initial lightbulb moment through to testing and implementation, we nurture our ideas into solutions that will make us more efficient and delight our customers.

A solution for every problem

What we do works - to date, we’ve found numerous solutions to everyday issues, and we don’t plan on stopping there.

A wide range of projects 

Our dedicated innovation team is always exploring new ways to improve our processes and maximise our impact, focusing on the decarbonisation of gas as well as everyday operations.